Shipping policy
Processing Time
All orders are processed within 1–5 business days. Orders are not shipped or delivered on weekends or holidays.
If we experience a high volume of orders, processing may be delayed by a few days. If there is a significant delay, we will contact you via email.
Shipping Rates & Delivery Estimates
Shipping costs are calculated at checkout.
Estimated delivery times:
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Domestic: 1-7 business days
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International: 2-20 business days
Delivery times are estimates and not guaranteed.
Shipping Confirmation & Tracking
Once your order has shipped, you will receive a confirmation email with your tracking number. Tracking information may take up to 24 hours to update.
Customs, Duties & Taxes
26K London Ltd. is not responsible for customs fees, duties, or taxes applied to international orders. These charges are the customer’s responsibility.
Damaged or Lost Packages
26K London Ltd. is not liable for products damaged or lost during shipping.
If your order arrives damaged, please contact the carrier or us within 7.
Contact us at: help@26klondon.com